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Privacy Policy

Reddy2Go Cleaning (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, booking platform, or services.

 

1. Information We Collect

We may collect the following types of information when you book services or interact with us:

  • Name, email address, phone number

  • Property address and access details

  • Service preferences and booking details

  • Photos voluntarily provided for service planning

  • Payment information (processed securely through third-party providers)

  • Communications sent to us via forms, email, or text

 

2. How We Use Your Information

Your information is used to:

  • Schedule and provide cleaning services

  • Communicate regarding bookings, updates, or changes

  • Create accurate quotes and service plans

  • Improve our services and customer experience

  • Process payments and invoices

  • Comply with legal or business requirements

We do not sell or rent your personal information.

 

3. Photos & Property Details

Any photos or property details shared are used strictly for service planning, quality assurance, and internal reference. These materials are not shared publicly without consent.

 

4. Payment Information

Payments are processed through secure, third-party payment providers. Reddy2Go Cleaning does not store or have direct access to full payment card details.

 

5. Information Sharing

We may share necessary information with:

  • Contracted cleaning professionals assigned to your service

  • Third-party tools used for scheduling, payments, or communications

All parties are required to handle your information responsibly and confidentially.

 

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we strive to use trusted platforms and best practices.

 

7. Your Rights & Choices

You may:

  • Request access to or correction of your personal information

  • Request deletion of your data, subject to legal or operational requirements

  • Opt out of non-essential communications

Requests can be made by contacting us directly.

 

8. Cookies & Website Usage

Our website may use cookies or similar technologies to improve functionality and user experience. You may adjust your browser settings to manage cookie preferences.

 

9. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated effective date.

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